fj99 Privacy Policy – How We Protect Your Data

Introduction

fj99 ("fj99", "we", "us", "our") is committed to protecting the privacy of all players who use the fj99 online casino and sports betting platform at fj99.ws. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the conditions under which it may be shared with third parties, and the rights available to you in relation to your personal data.

This Privacy Policy applies to all users of the fj99 platform, including visitors to fj99.ws who have not yet registered an account. By registering an account or continuing to use the fj99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the fj99 platform.

Your Privacy at a Glance

1. Information We Collect

fj99 collects personal data from players in the following categories. We collect only data that is necessary to provide the service, verify player eligibility, process financial transactions, and comply with applicable legal obligations:

2. How We Use Your Information

fj99 processes your personal data only for specific, legitimate purposes. We use the data we collect for the following reasons:

1. To create and administer your fj99 account, including verifying your identity and age eligibility (21+), managing your account balance, and processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
2. To provide access to the fj99 game library, including live casino games, cricket and sports betting markets, slot games, fishing games, and card games such as Teen Patti and Andar Bahar.
3. To detect and prevent fraud, money laundering, bonus abuse, multi-accounting, and other prohibited activities on the platform, including the use of automated bots or scripts.
4. To contact you regarding your account, including sending OTP verification codes, transaction confirmations, account security alerts, and responses to your support queries via your registered Bangladesh mobile number.
5. To personalise your experience on the fj99 platform, including recommending games based on your play history, displaying relevant promotions, and applying your preferred language and display settings.
6. To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities, conducting anti-money laundering checks, and maintaining the records required under applicable financial services regulations.

3. Legal Basis for Processing

fj99 processes your personal data on the following legal bases, depending on the nature of the processing activity:

4. Sharing Your Information

fj99 does not sell or rent your personal data to any third party. We may share your data only in the following limited and specific circumstances:

5. Payment Data and Mobile Financial Services

fj99 accepts deposits and processes withdrawals exclusively through Bangladesh-regulated mobile financial services: bKash, Nagad, Rocket, and Upay. These services are independently regulated and operate their own privacy frameworks. When you use any of these services to transact with fj99, the relevant provider will process your mobile number, transaction amount, and device information in accordance with their own terms and privacy policies.

fj99 stores transaction reference numbers and payment method identifiers (such as the last four digits of a registered mobile number) for account record-keeping, dispute resolution, and fraud prevention purposes. fj99 does not store full mobile wallet account PINs, passwords, or biometric authentication data associated with your bKash, Nagad, Rocket, or Upay account.

6. Cookies and Tracking Technologies

The fj99 website uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players interact with the site. The following categories of cookies are used:

7. Data Retention

fj99 retains your personal data for as long as your account remains active and for a reasonable period thereafter. The specific retention periods that apply to different categories of data are as follows: account registration data and KYC documents are retained for the duration of the account plus a minimum of five years following account closure, in line with standard financial record-keeping practice; transaction records are retained for a minimum of five years; technical log data (IP addresses, session logs) is retained for up to 12 months. Where data is no longer required for the purpose for which it was collected and no legal retention obligation applies, fj99 will securely delete or anonymise the data.

Players who close their fj99 account may request deletion of their personal data by contacting [email protected]. fj99 will process all verifiable deletion requests within 30 days, subject to any overriding legal retention obligations. Data that is required to be retained by law cannot be deleted before the applicable retention period expires, regardless of an account closure request.

8. Data Security

fj99 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include: SSL/TLS encryption for all data transmitted between your device and the fj99 servers; secure storage of passwords using industry-standard hashing algorithms; access controls that restrict internal access to personal data to authorised personnel only; regular security reviews of platform infrastructure; and anomaly detection systems that flag unusual account activity in real time.

While fj99 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for logging out of your fj99 account when using shared or public devices. If you believe your account security has been compromised, you should contact fj99 support at [email protected] immediately.

9. Your Data Rights

As a player on the fj99 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact fj99 at [email protected]. fj99 will respond to all valid data rights requests within 30 days of receipt:

1. Right of Access: You may request a copy of the personal data that fj99 holds about you, including your registration details, transaction history, and any KYC documents submitted.
2. Right of Rectification: If any personal data that fj99 holds about you is inaccurate or incomplete, you may request that it be corrected. Please note that your registered mobile number can only be updated by contacting support and completing re-verification.
3. Right to Erasure: You may request deletion of your personal data. fj99 will fulfil erasure requests where the data is no longer required for a legitimate purpose and no legal retention obligation applies. Data required by law to be retained cannot be deleted on request alone.
4. Right to Restriction: You may request that fj99 restrict processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where processing is unlawful but you do not wish for the data to be erased.
5. Right to Object: You may object to fj99 processing your personal data on the basis of legitimate interests, including profiling for personalisation purposes. fj99 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

10. Children and Minors

The fj99 platform is strictly for adults aged 21 years and above. fj99 does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. If fj99 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be permanently closed without refund of any deposited funds.

11. Changes to This Privacy Policy

fj99 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, fj99 will notify registered players by displaying a prominent notice on the fj99.ws platform and, where appropriate, by sending a notification to your registered Bangladesh mobile number. The date at the top of this page indicates when this Privacy Policy was last revised.

Your continued use of the fj99 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage all players to review this page periodically to stay informed about how fj99 protects their personal data. If you disagree with any change to this Privacy Policy, you must stop using the platform and may request account closure by contacting [email protected].

12. Contact and Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which fj99 processes your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related queries within 5 business days. Players across Bangladesh — including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — can reach us at the address below.